| Terms & Conditions Prices of items on the website are subject to change. Payment can be made by credit card on our secure server, by Paypal or by cheque. Cheques should be made payable to Discount Discs (UK) Ltd and sent to the address shown at the bottom of the page.
All our prices include VAT and free delivery within the UK. Delivery to Europe is £4.95.
Guarantee
Here at Discount Discs we only sell quality products that have been tested thoroughly by ourselves. We offer a minimum one year warranty on all our products unless otherwise stated. We also want you to be happy with every purchase you make from us. Every item is covered by a 7 day money back guarantee. Simply return the goods to us for a refund. All returns must be notified to us by phone or email before being sent. All the above details do not in any way affect your statutory rights Complaints If you need to make a complaint about our service or any of the products we offer please email us at enquiries@discountdiscs.co.uk We endeavour to respond to all complaints within five working days. Security The checkout area of store is secure. All our card transactions are handled by Sage who use Thawte 2048 bit encryption systems. At the browser 128 Bit SSL is used. No credit card details are stored on our computers to provide extra security. Privacy Statement Discount Discs are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. If you do not wish to receive any marketing emails from us in the future please contact us at sales@discountdiscs.co.uk stating your name, postcode and email address. We will give you the chance to refuse any marketing email from us in the future. Any information collected from you is taken at the time of ordering. This includes:
We will never collect sensitive information about you without your explicit consent. We do not sell or pass on any customer details to any 3rd parties. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy please email us enquiries@discountdiscs.co.uk |
